15 Jul 2014 Vienna - Siemens Convergence Creators has obtained resell rights for Oracle's Service Cloud, formerly also known as Oracle RightNow CX Cloud service. Since Siemens CVC is the first official reseller in the CEE region, it was honoured with an award, presented at a ceremony during Oracle's partner lounge on the 10th of July.
This achievement once again underlines Siemens CVC's strong commitment to Oracle's Cloud strategy in Customer Experience Management (CX) and Customer Relationship Management (CRM).
Software-as-a-Service (SaaS) and Cloud services are rapidly gaining traction across many industries, especially in the domain of CX and CRM. Cloud-based applications like Oracle's Service Cloud are predestined to address the need in CRM/CX for rapid innovation, accelerated time to value and flexible responses to changing market conditions.
More than 15 years of experience in CRM projects are the solid foundation for Siemens CVC's comprehensive offering in CX and CRM. Having successfully completed one of the world's largest Cloud CRM deployments, Siemens CVC is an unmatched pioneer when it comes to Cloud services that help customers making their brands stand out and driving revenues through excellent customer service.