Located at its Technical Center in this Detroit suburb, the facility is the first of two Information Technology Operations and Command centres that bring in-house GM's global IT infrastructure and consolidate a network of multiple sites. The two centres will integrate and streamline all aspects of product development, manufacturing, marketing, sales and OnStar applications to speed access to any GM employee anywhere in the world.
"Having a single nerve centre for our global operations will get newer vehicle designs and technologies into our customers' hands quicker and improve the bottom line", stated GM Chairman and CEO Dan Akerson. "IT is back home where it should be, and it further drives unnecessary complexity from our businesses while improving our operational efficiency and better supporting our business strategy."
The enterprise data centre and a companion data centre at the Milford Proving Ground are part of a previously announced plan to transform GM's global IT footprint from 23 facilities to two by 2015. Construction of the $100 million data center expansion in Milford will begin this summer.
GM IT is leveraging the Warren and Milford data centres to create a secure, private Cloud that allows supercomputer applications, servers and data storage to be efficiently and quickly accessed among multiple users.
"Our data centre consolidation is just one of the initiatives driving the transformation of GM's business", stated Randy Mott, GM vice president and CIO. "It's part of an overarching strategy to transform not only information technology but also allow GM's business operations to be more responsive to our customers, quicker to market and deliver on our objectives to shareholders."
The 5,040-square-foot IT Operations and Command Center has 48 work stations and a 955-square-foot video wall composed of 28 configurable screens that monitor data use across operations around the clock.
The modular design of the facility's "white space", where the technology resides, enables future expansion for handling the increasingly complex computer simulations needed by GM teams working on vehicle design, fuel economy, safety, and quality requirements. A server acquisition and installation process that used to take weeks now takes hours. Data mirroring, redundant feeds and shared storage capability minimize downtime and help ensure information security. The centre's ultra-efficient electrical system has robust back-up generators to provide uninterrupted service.