Windstream Hosted Solutions provides disaster recovery and business continuity, SaaS, compliance, infrastructure assessments and data centre consolidation and relocation to protect customers' mission-critical IT systems and applications. The company's data centre operations include a hardened physical infrastructure, the highest level of security and a complete managed services portfolio that enables companies to reduce operating costs and lower the risk of downtime.
"We are known for being a trusted data centre partner to companies of all sizes, from small to mid-size enterprises to some of the largest Fortune 100 companies in the world", stated Kip Turco, senior vice president of data centre operations at Windstream Hosted Solutions. "Because of this reputation, we are experiencing tremendous demand for data centre outsourcing in all of our markets, including Charlotte, and are well-positioned to continue on this expansion path as more companies move their IT infrastructures to the Cloud."
The company opened its first Charlotte data centre in 2003. The new 7,200-square-foot centre increases the company's critical load capacity in the market by over 35 percent and is located on one of the city's primary power grid arteries, which virtually eliminates downtime during power outages and provides customers with crucial access to necessary underground fiber networks.
The centre's design incorporates highly redundant 2N (A-Side/B-Side) power distribution and high efficiency chilled water cooling solutions. The power distribution design allows for easy maintenance of all critical infrastructure with no impact to customer environments, and the mechanical design allows for easy adaptation to changing cabinet power densities. A building monitoring system monitors all critical infrastructure and provides real-time alerting and trending to ensure the proper health and operation of the environment. The facility is secured with third-party security guard services, a multi-security zone access control system, including biometrics, and a digital video surveillance system. The facility is also staffed 24 x 7 x 365 by Windstream Hosted Solutions' data centre operations staff who provide remote hands and eyes support and frontline troubleshooting.