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Primeur weekly 2013-03-18

Exascale supercomputing

OFC/NFOEC features new research in low-power supercomputing, long-distance 400G data transmission, and simplified multicore fiber nanufacturing ...

Big Bang meets Big Data: South Africa joins ASTRON and IBM to build the foundation for a new era of computing ...

The Cloud

VMware outlines corporate strategy, innovations across software-defined data centre, hybrid Cloud and end-user computing ...

New Open Data Center Alliance White Paper highlights adoption of ODCA Cloud usage models ...

IBM helps Black Point Arts provide faster IT services through City Cloud ...

Desktop Grids

SubSetSum@Home project trying to solve NP-complete problem, known as Subset Sum ...

EuroFlash

451 Research Report: Will Energy Prices Power U.S. Datacentre Growth at Europe's Expense and Short-Circuit Energy Efficiency? ...

ClusterVision completes Top500 class HPC cluster at the University of Paderborn ...

New mathematical techniques allow simulations off-shore wind farms ...

Researchers wanted for The Big Data Challenge ...

PRACE's Open R&D HPC access for industry awarded in a European e-Infrastructure FP7 Project Success Story Competition ...

First Europe-China HPC Conference "Partnership for supercomputing applications in science and industry" ...

PRACE Scientific Conference 2013 to be hosted at ISC'13 in Leipzig ...

PRACE Spring School 2013 to address New and Emerging Technologies - Programming for Accelerators ...

PRACE Summer School 2013 to highlight Frameworks for Scientific Computing on Supercomputers ...

N8 HPC showcased to boost collaboration with industry ...

European Commission selects HP to prpvide mission-critical servers ...

Oracle's "Big Data Readiness Report" for Europe, Middle East and Russia now available ...

USFlash

Fujitsu and NAOJ Begin Operation of Supercomputer for ALMA ...

iVEC@Curtin creates one-stop-shop for IT services ...

DataDirect Networks delivers faster performance than Flash storage, improving trading algorithm development and risk management for financial services companies ...

IBM taps next generation leaders to fuel Watson innovations; USC students aim high in first-ever West Coast Case Competition ...

Quantum computing moves forward ...

Turing Award to the Weizmann Institute's Shafi Goldwasser ...

IBM Software helps Illinois Department of Human Services manage Big Data and transform operations ...

IBM Software helps Illinois Department of Human Services manage Big Data and transform operations

12 Mar 2013 Armonk - Illinois Department of Human Services (DHS) is using IBM software to manage Big Data and digitize thousands of documents, enabling caseworkers to spend more time focusing on the needs of citizens. DHS is one of the largest state agencies in Illinois, with an annual budget of $5.4 billion and more than 12,000 employees. It provides integrated services through 100 Family and Community Resource Centers (FCRC) for state residents on welfare, those transitioning to work, and others looking for more self-sufficiency.

In 2010, the DHS had more than 100 million pieces of paper stored in case files at local offices and warehouses throughout the state, taking up space and hurting caseworker productivity. When constituents applied for benefits at local family centers, the process required a tremendous amount of paperwork. In addition to documents verifying eligibility, the agency had to keep historical records of applicant visits from day one through the entire screening and approval process.

Scanning the millions of existing printed documents wasn't feasible from a cost standpoint. Instead, DHS assessed the costs and benefits of digitizing three forms critical to the benefit eligibility determination process: Calculation Sheets (Calcs), the Combined Application Form (CAF) and the Form 514 chronological record of case processing.

Working with IBM, DHS determined that digitizing these forms would eliminate upwards of seven million pieces of paper annually using Enterprise Content Management big data technologies. These forms are now automatically filed as PDF files in an electronic customer case file in its internal Concurrent system.

"At DHS, we recognize that our caseworkers can best serve their customers by spending time with them", stated Doug Kasamis, Chief Information Officer at DHS. "Using IBM software, we've been able to eliminate millions of pieces of paper from our processes. This has enabled DHS caseworkers to spend more time focusing on the needs of their clients and not on battling paperwork. The system paid for itself in three months."

Today, more than 2,000 caseworkers use IBM Enterprise Content Management Big Data technologies. When a customer contacts the agency, a caseworker goes through a series of questions and inputs the responses into a dynamic Concurrent green-screen form. Based on the information provided, the system determines program eligibility, assigns metadata, and stores the electronic forms in a central repository for later retrieval. Caseworker time spent retrieving information has gone from days to just seconds, which has been a big boost to customer service.

Previously, all this information had to be printed out at local offices. The caseworker had to go to the nearest printer, make sure every page was there and printed correctly, come back and incorporate the forms into the case files. If those files were not at the caseworker's desk, more time was lost searching the file room. Once DHS fully deploys the IBM solution to include the remaining 24 forms, management expects substantial additional savings.

"The IBM solution is an excellent example of state government and private industry working together to develop strategies for maximizing our limited resources", stated DHS Secretary Michelle R.B. Saddler. "Just as important, the IBM software solution helps us streamline our local offices and improve efficiency, which in turn enhances the workplace, employee morale and service to our customers."
Source: IBM

Back to Table of contents

Primeur weekly 2013-03-18

Exascale supercomputing

OFC/NFOEC features new research in low-power supercomputing, long-distance 400G data transmission, and simplified multicore fiber nanufacturing ...

Big Bang meets Big Data: South Africa joins ASTRON and IBM to build the foundation for a new era of computing ...

The Cloud

VMware outlines corporate strategy, innovations across software-defined data centre, hybrid Cloud and end-user computing ...

New Open Data Center Alliance White Paper highlights adoption of ODCA Cloud usage models ...

IBM helps Black Point Arts provide faster IT services through City Cloud ...

Desktop Grids

SubSetSum@Home project trying to solve NP-complete problem, known as Subset Sum ...

EuroFlash

451 Research Report: Will Energy Prices Power U.S. Datacentre Growth at Europe's Expense and Short-Circuit Energy Efficiency? ...

ClusterVision completes Top500 class HPC cluster at the University of Paderborn ...

New mathematical techniques allow simulations off-shore wind farms ...

Researchers wanted for The Big Data Challenge ...

PRACE's Open R&D HPC access for industry awarded in a European e-Infrastructure FP7 Project Success Story Competition ...

First Europe-China HPC Conference "Partnership for supercomputing applications in science and industry" ...

PRACE Scientific Conference 2013 to be hosted at ISC'13 in Leipzig ...

PRACE Spring School 2013 to address New and Emerging Technologies - Programming for Accelerators ...

PRACE Summer School 2013 to highlight Frameworks for Scientific Computing on Supercomputers ...

N8 HPC showcased to boost collaboration with industry ...

European Commission selects HP to prpvide mission-critical servers ...

Oracle's "Big Data Readiness Report" for Europe, Middle East and Russia now available ...

USFlash

Fujitsu and NAOJ Begin Operation of Supercomputer for ALMA ...

iVEC@Curtin creates one-stop-shop for IT services ...

DataDirect Networks delivers faster performance than Flash storage, improving trading algorithm development and risk management for financial services companies ...

IBM taps next generation leaders to fuel Watson innovations; USC students aim high in first-ever West Coast Case Competition ...

Quantum computing moves forward ...

Turing Award to the Weizmann Institute's Shafi Goldwasser ...

IBM Software helps Illinois Department of Human Services manage Big Data and transform operations ...