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Primeur weekly 2021-01-11

Exascale supercomputing

Preparing an earthquake risk assessment application for exascale ...

Quantum computing

A bit too much: reducing the bit width of Ising models for quantum annealing ...

The world's first integrated quantum communication network ...

Focus on Europe

GBP 20 million funding boost for science supercomputer will drive science simulation and UK-wide innovation ...

Northern Data acquires data centre site in Northern Sweden fully powered by green energy ...

Research and Markets to issue report on High Performance Computing (HPC) Market by Component, Deployment Type, Organization Size, Server Prices Band, Application Area, and Region - Global Forecast to 2025 ...

Environmental researchers benefit from powerful supercomputer at Plymouth Marine Laboratory ...

Middleware

XSEDE welcomes new service providers ...

Hardware

IBM appoints Gary D. Cohn as Vice Chairman ...

IBM appoints Martin Schroeter as CEO of "NewCo" independent managed infrastructure services business to spin out from IBM ...

Light-based processors boost machine-learning processing ...

E4 Computer Engineering announces University of Pisa as the first customer of Ultrafast Storage, Totally Integrated (USTI), the new solution for high performance distributed block storage ...

Existing Northern Data bitcoin mining customer expands contract volume by more than 200 MW ...

Power XL Pro launched as new professional server based on AMD EPYC technology ...

Swinburne-led research team demonstrates world's fastest optical neuromorphic processor ...

Applications

Supercomputer models describe chloride's role in corrosion ...

HPC-AI Advisory Council to host HPC AI AC Conference in Japan on January, 26 ...

Insights through atomic simulation ...

Advanced materials in a snap ...

New data-driven global climate model provides projections for urban environments ...

Frequency data for stable power supply ...

Physicists observe competition between magnetic orders ...

UTSA Artificial Intelligence Consortium receives over $1 million in research funding ...

Entangling electrons with heat ...

NIO partners with NVIDIA to develop a new generation of automated driving electric vehicles ...

Navantia leverages Ansys' digital transformation solutions to design next-gen naval vessels ...

Engineering graduate student places second in international research competition ...

The Cloud

Covid-19 genome sequencing project gets major upgrade ...

IBM provides Harris-Stowe State University with $2 million in Artificial Intelligence and open hybrid Cloud technology resources to help students build modern skills ...

IBM and Avertra collaborate to drive digital transformation for energy & utilities clients with IBM Cloud ...

UJET CCaaS Cloud contact centre now available on Oracle Cloud Marketplace ...

UJET CCaaS Cloud contact centre now available on Oracle Cloud Marketplace


6 Jan 2021 San Francisco - UJET Inc., a global CCaaS 3.0 Cloud contact centre, and a member of the Oracle PartnerNetwork (OPN), has announced its integration with Oracle Cloud CX Service and its availability on Oracle Cloud Marketplace. Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and Oracle partners.

With UJET's next-generation capabilities connected through the Oracle Cloud CX Service, businesses can modernize customer and user experiences through:

  • Unified CCaaS and CRM data that blends historical records with real-time insights and contextual awareness. With a unified data set, agents can deliver more natural, personalized interactions and experiences.
  • Embeddable in-app and mobile support that leverages smartphone biometrics, user authentication, and real-time multimedia sharing that creates a more cohesive customer journey. With access to rich visual and contextual information, agents can better facilitate more intelligent and personalized interactions with customers.
  • Significantly reduced handle times and post-call work for agents through real-time data exchanges that enable automatic CRM record updates.
  • Eliminating the redundant storage of customer PII, call records, and more, while maintaining an enterprise-grade security posture that can help solve for complex compliance regulations and data residency issues.

Oracle Cloud Marketplace is a one-stop-shop for Oracle customers seeking trusted business applications offering unique business solutions, including ones that extend Oracle Cloud Applications. Oracle Cloud is an enterprise Cloud that delivers massive, non-variable performance and next-generation security across a comprehensive portfolio of services including SaaS, application development, application hosting, and business analytics. Customers get access to leading compute, storage, data management, security, integration, HPC, artificial intelligence (AI), and Blockchain services to augment and modernize their critical workloads. Oracle Cloud runs Oracle Autonomous Database, the industry’s first and only self-driving database.

"Customer experience has become the cornerstone of enterprise digital transformation strategies. But the single greatest barrier to delivering modern, intelligent experiences across marketing, sales, and support is achieving a holistic, unified view of your customer data", stated Vasili Triant, Chief Operating Officer, UJET. "Our platform was purpose-built to solve this problem, in concert with the existing enterprise system of record. UJET's participation in the Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of our ultra-modern Cloud contact centre solution. We look forward to leveraging the power of the Oracle Cloud to help us achieve our business goals."

Source: UJET

Back to Table of contents

Primeur weekly 2021-01-11

Exascale supercomputing

Preparing an earthquake risk assessment application for exascale ...

Quantum computing

A bit too much: reducing the bit width of Ising models for quantum annealing ...

The world's first integrated quantum communication network ...

Focus on Europe

GBP 20 million funding boost for science supercomputer will drive science simulation and UK-wide innovation ...

Northern Data acquires data centre site in Northern Sweden fully powered by green energy ...

Research and Markets to issue report on High Performance Computing (HPC) Market by Component, Deployment Type, Organization Size, Server Prices Band, Application Area, and Region - Global Forecast to 2025 ...

Environmental researchers benefit from powerful supercomputer at Plymouth Marine Laboratory ...

Middleware

XSEDE welcomes new service providers ...

Hardware

IBM appoints Gary D. Cohn as Vice Chairman ...

IBM appoints Martin Schroeter as CEO of "NewCo" independent managed infrastructure services business to spin out from IBM ...

Light-based processors boost machine-learning processing ...

E4 Computer Engineering announces University of Pisa as the first customer of Ultrafast Storage, Totally Integrated (USTI), the new solution for high performance distributed block storage ...

Existing Northern Data bitcoin mining customer expands contract volume by more than 200 MW ...

Power XL Pro launched as new professional server based on AMD EPYC technology ...

Swinburne-led research team demonstrates world's fastest optical neuromorphic processor ...

Applications

Supercomputer models describe chloride's role in corrosion ...

HPC-AI Advisory Council to host HPC AI AC Conference in Japan on January, 26 ...

Insights through atomic simulation ...

Advanced materials in a snap ...

New data-driven global climate model provides projections for urban environments ...

Frequency data for stable power supply ...

Physicists observe competition between magnetic orders ...

UTSA Artificial Intelligence Consortium receives over $1 million in research funding ...

Entangling electrons with heat ...

NIO partners with NVIDIA to develop a new generation of automated driving electric vehicles ...

Navantia leverages Ansys' digital transformation solutions to design next-gen naval vessels ...

Engineering graduate student places second in international research competition ...

The Cloud

Covid-19 genome sequencing project gets major upgrade ...

IBM provides Harris-Stowe State University with $2 million in Artificial Intelligence and open hybrid Cloud technology resources to help students build modern skills ...

IBM and Avertra collaborate to drive digital transformation for energy & utilities clients with IBM Cloud ...

UJET CCaaS Cloud contact centre now available on Oracle Cloud Marketplace ...