The new services and infrastructure support the company's Latin American growth while providing better service and lower costs. The agreement adds more than $100 million to HP's existing Coca-Cola FEMSA relationship, which began in 2000.
HP and Coca-Cola FEMSA will consolidate 348 locations to a single data centre in Mexico and migrate business-critical SAP applications and server monitoring and management to HP Best Shore locations in Brazil and Argentina. HP Security Services will be provided from HP Best Shore global delivery centres in Costa Rica. HP Best Shore combines HP's technology portfolio with global delivery expertise to give clients greater flexibility and cost efficiencies while minimizing risk.
HP will continue to manage Coca-Cola FEMSA's technology infrastructure supporting its Latin American operations in Argentina, Brazil, Colombia, Costa Rica, Guatemala, Mexico, Nicaragua, Panama and Venezuela.
"After experiencing sustained growth across Latin America, these additional efforts to centralize and standardize will give us the support we need to find new opportunities to put beverages in the hands of the Latin American people", stated Hector Calva, chief information officer, Coca-Cola FEMSA. "HP knows our business and industry well. With the team's extensive experience in data center consolidation, we will have the technology foundation and support critical for our growth plans and future success."
HP will continue to provide Data Center Services and Storage Services to manage and support Coca-Cola FEMSA's data centre environment. HP provides Server Management to host more than 650 midrange servers and Back-up and Restore Services for disaster recovery. The agreement also includes international and regional telecommunications Carrier Management Services in addition to Network Management Services for the company's LAN/WAN environment. HP also provides Enterprise Application Hosting Services for Coca-Cola FEMSA's SAP platform and will move to dedicated support.
In addition, HP will continue to deliver Workplace Services for Coca-Cola FEMSA's 14,500 desktop and notebook PCs, handheld devices, printers and servers as well as moving to dedicated Service Desk Services in Spanish and Portuguese for employees using these devices.
Coca-Cola FEMSA will consolidate its data centre on an HP Converged Infrastructure using HP Superdome 2 servers and Integrity BL860c i2 server blades running HP-UX v3, HP StorageWorks Enterprise Virtual Arrays, HP StorageWorks XP24000 and P9500 disk array enterprise class storage systems, and HP Data Protector software for back-up and recovery. Each is intended to improve reliability and efficiency in the consolidated data centre.
HP Agility Alliance partners, including SAP and Microsoft, will provide additional tools, technologies and resources to HP in support of Coca-Cola FEMSA.
"In a region such as Latin America with its many opportunities for growth, companies that develop an efficient technology infrastructure and business procedures to support an 'Instant-On' enterprise will be better able to take advantage of those opportunities", stated Octavio Marquez, managing director, HP Mexico. "Our industry knowledge and decade-long relationship with Coca-Cola FEMSA, as well as our ability to scale when and where the client grows, will continue to help the company achieve its goals."
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